Privacy Policy

1. INTRODUCTION

1.1. This privacy policy sets out how we collect, use, and protect your personal information when you use our services. 1.2. We are committed to protecting your privacy and ensuring that your personal information is kept confidential and secure.

2. COLLECTION OF PERSONAL INFORMATION

2.1. We collect personal information that you provide to us when you make a booking, contact our customer service team, or use our website. 2.2. Personal information may include your name, email address, phone number, payment information, and other information necessary to provide our services. 2.3. We may also collect information about your use of our services, including but not limited to your IP address, device information, and usage data.

3. USE OF PERSONAL INFORMATION

3.1. We use your personal information to provide our services, including but not limited to processing bookings, managing payments, and communicating with you. 3.2. We may also use your personal information for marketing purposes, such as sending promotional emails or newsletters. 3.3. We will not sell or share your personal information with third parties for their marketing purposes.

4. STORAGE OF PERSONAL INFORMATION

4.1. We store your personal information securely and take all reasonable steps to protect it from unauthorized access, use, or disclosure. 4.2. We retain your personal information for as long as necessary to provide our services or as required by law.

5. DISCLOSURE OF PERSONAL INFORMATION

5.1. We may disclose your personal information to third-party service providers who assist us in providing our services, such as payment processors or IT support. 5.2. We may also disclose your personal information if required by law or as necessary to protect our rights or the rights of others.

6. YOUR RIGHTS

6.1. You have the right to access, update, and delete your personal information at any time. 6.2. You may also request that we restrict the processing of your personal information or object to the processing of your personal information for marketing purposes. 6.3. To exercise your rights, please contact us using the contact details provided in this policy.

7. COOKIES

7.1. We use cookies and similar technologies to collect information about your use of our website and services. 7.2. Cookies are small data files that are placed on your device when you visit our website or use our services. 7.3. You may disable cookies or limit their use through your browser settings, but this may affect the functionality of our website and services.

8. CHANGES TO THIS PRIVACY POLICY

8.1. We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. 8.2. We will notify you of any material changes to this policy and obtain your consent if required by law.

9. CONTACT US

9.1. If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us using the contact details provided on our website.

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.

COOKIE POLICY

1. INTRODUCTION

1.1. This cookie policy sets out how we use cookies and similar technologies on our website. 1.2. By using our website, you consent to our use of cookies in accordance with this policy.

2. WHAT ARE COOKIES?

2.1. Cookies are small data files that are placed on your device when you visit our website. 2.2. Cookies allow us to recognize your device and store information about your preferences or actions on our website.

3. TYPES OF COOKIES

3.1. We use both session cookies and persistent cookies on our website. 3.2. Session cookies are temporary cookies that are erased when you close your browser. 3.3. Persistent cookies remain on your device until they expire or are deleted. 3.4. We also use first-party cookies (set by us) and third-party cookies (set by third-party service providers).

4. PURPOSES OF COOKIES

4.1. We use cookies for the following purposes:

• To provide and improve our website and services;
• To remember your preferences or actions on our website;
• To analyze how users interact with our website;
• To personalize content and ads based on your interests.

5. TYPES OF COOKIES WE USE

5.1. We use the following types of cookies on our website:

• Strictly necessary cookies: These cookies are essential for the operation of our website and cannot be disabled.
• Performance cookies: These cookies allow us to analyze how users interact with our website and improve its performance.
• Functional cookies: These cookies remember your preferences or actions on our website and personalize your experience.
• Targeting cookies: These cookies are used to personalize content and ads based on your interests.

6. COOKIE SETTINGS

6.1. You can manage your cookie preferences through your browser settings. 6.2. You can also opt-out of targeted advertising by visiting the following websites:

• Network Advertising Initiative opt-out page: http://optout.networkadvertising.org/
• Digital Advertising Alliance opt-out page: http://optout.aboutads.info/

7. CHANGES TO THIS COOKIE POLICY

7.1. We may update this cookie policy from time to time to reflect changes in our business practices or legal requirements. 7.2. We will notify you of any material changes to this policy and obtain your consent if required by law.

8. CONTACT US

8.1. If you have any questions or concerns about this cookie policy or our use of cookies, please contact us using the contact details provided on our website.

By using our website, you consent to our use of cookies in accordance with this policy.

GDPR POLICY

1. INTRODUCTION

1.1. This GDPR policy sets out how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). 1.2. By using our services, you consent to our collection, use, storage, and protection of your personal data in accordance with this policy.

2. COLLECTION OF PERSONAL DATA

2.1. We collect personal data from you when you use our services or website, such as your name, email address, phone number, and payment information. 2.2. We may also collect personal data from third-party service providers, such as booking platforms and payment processors. 2.3. We collect personal data only for specific, legitimate purposes and do not collect more data than is necessary for those purposes.

3. USE OF PERSONAL DATA

3.1. We use your personal data to provide and improve our services, such as processing bookings, providing customer support, and communicating with you about our services. 3.2. We may also use your personal data for marketing purposes, such as sending you promotional emails or newsletters, but only if you have provided your explicit consent. 3.3. We do not sell or share your personal data with third parties except as necessary to provide our services or as required by law.

4. STORAGE AND PROTECTION OF PERSONAL DATA

4.1. We store your personal data in secure, encrypted databases and servers that are located within the European Union. 4.2. We take appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, or any other unlawful form of processing. 4.3. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

5. YOUR RIGHTS

5.1. You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. 5.2. You also have the right to data portability and to withdraw your consent at any time. 5.3. To exercise your rights, please contact us using the contact details provided on our website. 5.4. If you believe that we have violated your rights under the GDPR, you have the right to lodge a complaint with a supervisory authority.

6. CHANGES TO THIS GDPR POLICY

6.1. We may update this GDPR policy from time to time to reflect changes in our business practices or legal requirements. 6.2. We will notify you of any material changes to this policy and obtain your consent if required by law.

7. CONTACT US

7.1. If you have any questions or concerns about this GDPR policy or our use of your personal data, please contact us using the contact details provided on our website.

By using our services, you consent to our collection, use, storage, and protection of your personal data in accordance with this policy.